Make a person’s day! As part of the Direct to Consumer team, the Direct to Consumer Associates lead the charge for providing the highest level of customer experience which makes achieving sales goals and member retention a breeze. This role interacts regularly with customers and members via phone (inbound and outbound), in the tasting room (during member visits or events) and via email. The Direct to Consumer Associates work in partnership with Hospitality, Marketing, and Winemaking teams to facilitate proactive and efficient communication and execution of business plan objectives.
The perfect match:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
This job has no supervisory responsibilities
While performing the duties of this job, the employee is frequently required to do the following:
The above reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.